Getting Started
What is Binance and what can I do on it?
Binance is the world's largest cryptocurrency exchange by trading volume. On Binance, you can:
- Buy, sell, and trade hundreds of cryptocurrencies
- Earn interest on your crypto through savings and staking products
- Trade futures and margin products with leverage
- Participate in new token launches via Launchpad and Launchpool
- Access a crypto card, payments, and more
It is a full-service crypto financial platform, not just a trading exchange.
How do I create a Binance account?
- Visit Binance.com and click "Register"
- Enter your email address and create a strong password
- Verify your email via the confirmation link sent to your inbox
- Complete phone number verification if prompted
- Set up two-factor authentication (2FA) for security
After registration, you will need to complete KYC verification to access full platform features.
Is Binance available in my country?
Binance operates in most countries globally, but is unavailable in some jurisdictions due to regulatory restrictions. The most notable restriction is the US, where residents must use Binance.US (a separate platform). Check the Binance website for the current list of supported and restricted countries.
Is it free to create a Binance account?
Yes. Creating an account on Binance is completely free. You only pay fees when you execute trades or use specific financial products.
Verification (KYC)
Why do I need to verify my identity?
KYC (Know Your Customer) verification is required by financial regulations in most countries. Binance must verify user identities to comply with anti-money laundering (AML) laws. Without KYC, your account has significantly limited functionality (small deposit/withdrawal limits and restricted access to features).
What documents do I need for KYC?
Standard KYC on Binance requires:
- A government-issued photo ID (passport, national ID card, or driver's license)
- A selfie or live photo holding your ID
- For higher verification levels: proof of address (utility bill, bank statement)
How long does KYC verification take?
For most users, KYC is completed within a few minutes via Binance's automated verification system. During peak periods or if your documents require manual review, it can take up to several business days.
Deposits and Withdrawals
How do I deposit money into Binance?
You can deposit in two main ways:
Crypto deposit: Send cryptocurrency from an external wallet to your Binance deposit address. Go to "Wallet" > "Deposit", select the asset and network, and copy your deposit address.
Fiat deposit: Use a bank transfer, credit/debit card, or third-party payment provider. Go to "Buy Crypto" and select your preferred payment method. Note that credit/debit card purchases often have higher fees than bank transfers.
What is the minimum deposit on Binance?
Minimum deposit amounts vary by asset and payment method. For crypto deposits, minimums are set per asset (e.g., 0.0001 BTC minimum for Bitcoin deposits). For fiat purchases via card, the minimum is typically around $10-15 USD equivalent.
How long do deposits take?
- Crypto deposits: Depends on the blockchain network. Bitcoin deposits typically require 2-3 confirmations (10-30 minutes). USDT on TRC-20 (Tron network) is near-instant and widely used for fast, low-cost transfers.
- Bank transfer (SEPA, etc.): 1-3 business days depending on your bank
- Credit/debit card: Usually instant
How do I withdraw from Binance?
For crypto withdrawals:
- Go to "Wallet" > "Withdraw"
- Select the asset and network
- Enter the recipient address (double-check this — withdrawals cannot be reversed)
- Confirm the transaction and complete any 2FA required
For fiat withdrawals: Use the "Withdraw" function under the fiat section or access it via the P2P marketplace.
Are there withdrawal fees on Binance?
Yes. Withdrawal fees vary by asset and network. Binance displays the fee before you confirm the withdrawal. Using efficient networks (like TRC-20 for USDT instead of ERC-20) can significantly reduce withdrawal fees.
Trading
What are Binance's trading fees?
Standard spot trading fees are 0.1% per trade (for both maker and taker). These are reduced by:
- Paying fees with BNB: 25% discount (effective rate: 0.075%)
- Higher VIP levels based on trading volume
- Referral link discounts (some referral links include permanent fee reductions)
Futures trading fees are lower: typically 0.02% for makers and 0.04% for takers.
What is the difference between maker and taker fees?
- Maker fee: Charged when you place an order that goes into the order book and is not immediately matched (typically a limit order set away from current price)
- Taker fee: Charged when your order immediately matches an existing order (typically a market order or a limit order at or beyond current market price)
Maker fees are lower because makers add liquidity to the market; takers remove it.
What is the minimum trade amount?
The minimum trade amount varies by trading pair. For most major pairs, the minimum order value is approximately $5-10 USD equivalent. The exact minimum is shown in the trading interface for each pair.
Security
How do I set up two-factor authentication (2FA)?
- Go to your account security settings
- Select "Authenticator App" (recommended) or SMS
- For app 2FA: Download Google Authenticator or Authy
- Scan the QR code shown by Binance with your authenticator app
- Enter the 6-digit code from the app to confirm
- Save your backup codes in a secure location
Important: App-based 2FA is much more secure than SMS 2FA. Always use an authenticator app if possible.
What should I do if I suspect someone has accessed my account?
- Immediately change your password
- Revoke all active sessions (in security settings)
- Enable or change your 2FA
- Contact Binance support to report the incident
- If you believe funds have been stolen, report it immediately — do not delay
How does Binance protect user funds?
Binance employs multiple security layers including:
- Cold storage for the majority of user funds
- SAFU (Secure Asset Fund for Users) — an emergency insurance fund
- Advanced risk monitoring systems
- Anti-phishing codes on account emails
- Withdrawal whitelist feature
What is Binance's SAFU fund?
SAFU (Secure Asset Fund for Users) is Binance's emergency insurance fund. Binance allocates 10% of all trading fees to this fund. It is used to protect users in extreme cases. The fund holds billions of dollars in assets.
Binance App
Is the Binance app safe to use?
Yes. The official Binance app, available on iOS and Android, is the same secure platform as the website. Always download from official sources (App Store or Google Play) and verify the developer name is "Binance Inc."
Never install Binance from unofficial or third-party sources.
What can I do on the Binance mobile app?
Everything available on the website is accessible in the app: trading, deposits, withdrawals, futures, savings, staking, Launchpad, and more. Many users prefer the app for its streamlined interface and push notification alerts.
Customer Support
How do I contact Binance support?
- Go to binance.com/en/support
- Click "Contact Us"
- Choose between Live Chat (fastest) or ticket submission
Binance also has extensive documentation and FAQ at the Help Center that can resolve most common issues without needing to contact support.
What should I include in a support request?
- Your account email (never your password)
- Clear description of the issue
- Relevant transaction IDs or order numbers
- Screenshots if applicable
- Steps you have already taken to resolve the issue
Get Started Today
Ready to begin? Sign up on Binance using our referral link and enjoy permanent trading fee discounts.
You can also download the Binance app to trade anytime, anywhere.